Privacy Policy

 

Last Modified October 22, 2020

SyzFIT LLC (“SyzFIT,” “us,” our” or “we”) is committed to protecting your privacy. “You/your/user(s)” means you as a user of our Services. Our privacy policy, which applies to all Users of our Services, is designed to explain the information we collect and how we use it to provide our Services and give Users a better experience (“Privacy Policy”).

This Privacy Policy describes the Personal Information (as defined below) we collect about you online through your use of the Services, why we collect it, how we use it, and when we share it with third parties. This Privacy Policy also describes the choices you can make about how we collect and use certain information. The Personal Information provided by you is not used for any purpose other than as outlined in this Privacy Policy.

By accessing and using the Services you consent to our collection, storage, use and disclosure of your Personal Information and other information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not provide any Personal Information to us. If you choose not to provide any Personal Information that is necessary for us to provide you with specific Products or access to or use of specific Services, we may not be able to provide those Products or Services to you.

1.  Types of Information We Collect

a.  User-Provided Information. We collect information that you provide directly to us when you engage in the following:

  • When you enter your email address into the Contact Form

  • When you register as a client with SyzFIT or update or change your information.

  • When you communicate with SyzFIT via e-mail, telephone, or other methods

  • When you participate in promotions offered or made available by us

  • When you complete a survey for, submit information to, or request information from, SyzFIT

  • When you purchase products from SyzFIT (such as through our website)

When you use the Website, you may be given the option to subscribe to or to be added to our subscription or e-mail list, to schedule a personal call/meeting and to request certain resource materials. You may opt-out or unsubscribe from these e-mail list or call/meeting requests at any time.

b.  Payment Processing Information. Only some payment processing information is collected by us. We may also use a third party(ies) for payment processing. We do not want you to send us your credit card or bank account information by e-mail or other means except where requested as part of the checkout process. Please review the terms of use and privacy policies of the third-party payment processor prior to providing Personal Information to them.

c.  Third-Parties. We may also obtain information from other sources and combine that with information we collect directly. For example, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media sites.

When you interact with SyzFIT through social media networks, such as when you follow us, share content or contact us through Facebook, Twitter, Instagram, YouTube, Snapchat or other sites, we may receive information about you, including your profile information, picture, user ID associated with the social media account, friends list, and any other information you permit the social media network to share with third parties. The data we receive is dependent upon your privacy settings with the social network in question.

2.  How We Use Your Information

a.  Personal Information. We may use your Personal Information for the following representative purposes:

  • Review and process your submissions to promotions

  • Provide, maintain, and improve our Services

  • Send you communications, including information about Products, services, promotions, news, other information related to the Services; and

  • Perform internal operations, processing services, maintain user accounts, resolve disputes, establish, exercise, and defend legal claims, prevent and identify fraud, verify your identity and authenticate users

  • Provide the materials, goods and/or services we offer and/or that you request

  • Communicate with you by e-mail, text message, app notifications, or other means about our company, our products, or other information that we believe may be of interest to you

  • Send you notices of a transactional, administrative or relationship nature, or as required by law

3.  Lawful Processing; Legitimate Interests.

Ours Processing of your Personal Information for the purposes set out in this Privacy Policy is necessary for one or more of the following:

  • Performing a contract with you, or to take steps at your request prior to contracting with you

  • Protecting your vital interests or the interests of another person

  • Complying with our legal obligations

  • Pursuing our legitimate interests, including without limitation:

  • Providing, improving and customizing our Services;

  • Administration of our operations;

  • Understanding how our Services are being used;

  • Exploring ways to develop and grow;

  • Ensuring the safety and security of our Users, employees and others;

  • Cybersecurity;

  • Enhancing protection against fraud, spam, harassment, intellectual property infringement, crime and security risks; and

  • Meeting our obligations and enforcing our legal rights

4.  How We Share and Disclose Personal Information

a.  We will not rent, sell or share your Personal Information with third parties except as set forth herein. If you do not want us to use or disclose Personal Information collected about you in the ways identified in this Privacy Policy, you may choose not to use the Services or provide your Personal Information at any time. If you choose not to provide any Personal Information that is necessary for us to accept you into our programs or to provide you with specific products or services, we may not be able to provide those programs, products or services to you.

b.  We may disclose your Personal Information to outside individuals and/or companies that help us bring you the Services and products we offer and to create, operate, and maintain our Services. For example, we may work with third-parties to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; and (g) provide other services designed to assist us in developing and running our Services and maximizing our business potential. We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us. In addition, we may share your Personal Information with co- or joint-marketing partners and vendors for the purposes set forth in this Privacy Policy

c.  We may disclose information we have collected about you if required to do so by law or if we, in our sole discretion, believe that disclosure is reasonable to (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce this Privacy Policy, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

d.  The Services may contain links to and/or enables certain third-party functionalities to enhance your experience on the Website and/or the Mobile App, including social plug-ins, tools and APIs. Prior to using any third party functionalities (e.g., Facebook “Like” button) on the Website, you should consult the privacy notice of the third party providers of such functionalities (e.g., Facebook), as we have no control over information that is submitted to, or collected by, such third parties, or how they may use the information. The privacy policies and data practices of such third parties may significantly differ from ours, and we make no representation or warranty whatsoever about their policies and practices. Your communications and interactions with such third parties are solely between you and them and are at your own risk.

6.  Data Retention

a.  We will retain your Personal Information for as long as is necessary for the purposes set out in this Privacy Policy unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights or otherwise to comply with legal obligations.

b.  Where we are processing Personal Information based on our legitimate interests, we generally will retain the data for a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of the data subjects.

c.  Where we are processing Personal Information based on your consent, we generally will retain the information for the period of time necessary to carry out the processing activities to which you consented, subject to your right, under certain circumstances, to have certain of your Personal Information erased (see Section 8, Deleting, Changing & Updating Your Personal Information).

d.  Where we are processing Personal Information based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the statute of limitations for legal claims that could arise from the contractual relationship.

7.  Opting-Out

a.  Unsubscribe. You may opt out of: (a) receiving e-mail communications such as e-mail newsletters and promotional e-mails by following the instructions provided at the bottom of each e-mail, clicking the “unsubscribe” button at the bottom of e-mails we sent you; and/or (b) receiving promotional e-mail communications and newsletters by e-mailing us at katie@sproutinclusivewellness.com and including the word “UNSUBSCRIBE” in the subject text. Opting out of receiving communications will not affect your receipt of service-related and administrative communications, such as payment and shipping confirmations, account balance notifications, delivery status updates, updates to our Terms of Use and this Privacy Policy as we must be able to communicate with you regarding your purchases. If you do not receive a response from us to any e-mails you send to us within ten (10) business days, please send us another e-mail as your original e-mail may not have been received.

8.  Deleting, Changing & Updating Your Personal Information

a.  You may correct, update or revise your Personal Information that is inaccurate or request that we delete your Personal Information from our system. In certain cases, you may also have a right to: (i) to restrict or limit the ways in which we use your Personal Information; (ii) to object to the processing of your Personal Information; and (iii) to obtain a copy of your Personal Information in an easily accessible format.

b.  If you withdraw your consent to the use or sharing of your Personal Information for the purposes set out in this Privacy Policy, you may not have access to the related Services, and we might not be able to provide you with certain or any Services.

c.  To submit a request, please send an e-mail message to katie@sproutinclusivewellnes.com. We do not want to take any action regarding your Personal Information at the direction of someone other than you and may therefore ask you for information verifying your identity.

d.  BASIS FOR CONTINUED USE OF YOUR PERSONAL INFORMATION. Please note that, in certain cases, we may continue to process your Personal Information after you have withdrawn consent and requested that we delete your Personal Information, if we have a legal basis to do so. For example, we may retain certain data if we need to do so to comply with an independent legal obligation, if we still need the data for the lawful purposes for which we obtained the data, or if it is necessary to do so to pursue our legitimate interest in keeping our services and operations safe and secure. Furthermore, if we have already disclosed your Personal Information to third-parties pursuant to the terms of this Privacy Policy, we cannot access that Personal Information any longer and cannot compel the deletion or modification of any such information by the parties to whom we have made those disclosures.

9.  European Economic Area (“EEA”) Users

a.  Data Transfers. For Users using our Services from within the EEA, we may need to transfer your Personal Information to countries outside the EEA, including to the USA because we are headquartered there. In cases where we do transfer your Personal Information to countries outside the EEA, we will take reasonable steps in accordance with applicable privacy and data protection requirements.

b.  Complaints. If you have any complaints regarding our privacy practices, you have the right to make a complaint with your national data protection authority (i.e., supervisory authority), but we hope that you will contact us first at katie@sproutinclusivewellness.com to provide us with an opportunity to address your concern, Attn: Privacy Office, FlexIt, Inc., 500 7th Ave, Floor 8, New York City, NY 10018.

10.  California Privacy Rights

a.  Shine the Light. Pursuant to California Civil Code Section 1798.83, also known as the "Shine The Light" law, California residents have the right to request in writing from businesses with whom they have an established business relationship: (i) a list of the categories of Personal Information, such as name, address, e-mail address, and the type of services provided to that individual, that a business has disclosed to third-parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third-parties. We do not share Personal Information with third-parties for those parties’ direct marketing. To request the above information, California residents can e-mail us at katie@sproutinclusivewellness.com. Please note that, under California law, a business is only required to respond to such a request twice in any calendar year.

b.  Requesting Access to or Deletion of Personal Information. If you are a California resident, you have the right, subject to certain exceptions defined in the California Consumer Privacy Act (“CCPA”) and other applicable laws and regulations, to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months.

In order to verify your request, you will need to provide us with sufficient information to identify you individually so that we can comply with you request, including the name you provided to us when you created your account(s) (i.e. your legal first, last name or variants thereof, e.g. nicknames, aliases, titles (“Mr.”, “Mrs.”, “Dr.”, “Jr.”, etc.), the e-mail address(es) you use to correspond with us and any other e-mail addresses you have used with us in the past, phone number, and date of birth.

To make an information access and/or deletion request you may contact us by e-mail at katie@sproutinclusivewellness.com

c.  Non-Discrimination. We will not discriminate against you for exercising any of your rights under California law, including:

  • Deny you goods or services

  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties

  • Provide you a different level or quality of goods or services

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

d.  Do Not Track. Some web browsers may let you enable a "do not track" feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting cookies, as browsers with a "do not track" feature enabled may still accept cookies. There is currently no industry standard for how companies should respond to "do not track" signals, although one may develop in the future. We do not respond to "do not track" requests or signals at this time.

11.  Children

This Website is not directed to or intended for children under 13 years of age. We do not knowingly solicit, collect or maintain information from those we actually know are under 13, and no part of our Website is targeted to attract anyone under 13. We also do not send e-mail correspondence to anyone who advises that they are under the age of 13. If we later obtain actual knowledge that a User is under 13 years of age we will take steps to remove that User’s Personal Information from our systems. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us at katie@sproutinclusivewellness.com so that we may delete and remove such information from our system.

12.  Security; Legally Required Disclosures

a.  Security. We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is our policy to never send your credit card number via e-mail. Any payment transactions will be encrypted. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information or "Personal Information" (as defined in applicable state statutes on security breach notification) to you via e-mail, text or conspicuous posting on the Website in the most expedient time possible and without unreasonable delay, insofar as it is consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. Your consent to such purpose remains valid after termination of our relationship with you.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, any transmission of Personal Information by you is at your own risk. We cannot guarantee that such information will not be intercepted by third-parties and we shall not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for circumvention of any privacy settings or security measures contained on the Website.

b.  Legally Required Disclosures. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "Personal Information" (as defined in applicable state statutes on security breach notification) to you via e-mail and/or conspicuous posting on the Website in the most expedient time possible and without unreasonable delay, insofar as it is consistent with (i) the legitimate needs of law enforcement; or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

13.  Third-Party Websites

While visiting the Website, you may link to websites operated by third parties or you may have come to the Website using a link found in another website. We do not make any representations or warranties about any third-party website, we have no control over them or the information, services, products they provide or the manner or methods they employ to collect, store, access, or otherwise use your Personal Information. If you provide Personal Information at one of those websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand any other website's privacy policy before providing Personal Information.

14.  Changes to Our Privacy Policy

We reserve the right to change, modify, add or remove portions of this Privacy Policy at any time and without prior notice, and any changes will become effective immediately upon being posted. However, we will not use your Personal Information in a way that is adverse and materially different from the uses described in this Privacy Policy without giving you an opportunity to opt out. The “Last Modified” date indicates if and as of when changes have been made to this Privacy Policy. Your continued use of the Services after this Privacy Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Privacy Policy, as amended.

15.  Contact Us

If you have any questions regarding our Privacy Policy, or if you wish to issue a request to exercise your rights where applicable by law, you can contact us via e-mail at katie@sproutinclusivewellness.com